Improvements to office-bearer visit tracking

The response to the new office-bearer visit tracking feature has been very positive—almost half of the churches using Church Social have already enabled it! We're thrilled to see that you’re as enthusiastic about this feature as we are.

This week, we made a few minor adjustments to the visits feature. This is fairly common when rolling out a major new feature, as we receive feedback from churches that helps us make small improvements.

First, the calendar now only displays your own visits, not those of other office-bearers. Initially, we thought it would be helpful to see all visits in the main calendar, but in practice, this made it more cluttered and made it harder to see your own visits. If you want to see what other visits are happening in your church, simply go to the reports area and view the "Visits" report or the "Week overview" report.

On the topic of visits in the calendar, our iOS and Android apps have also been updated to include visits in their calendars. Just make sure you’re using the latest version of the app (v1.2.0 or newer), or they won’t appear.

In the reports area, you may notice that the "Most frequently visited" report has been removed. While this was an interesting idea, we’re not convinced it provides much value to office-bearers and could even have unintended downsides, such as prompting questions like, "Why is this particular family getting so many visits?" That said, if you found this report helpful, you can recreate it as a custom report using the family report builder.

Finally, you can now export visits from the "Visits" report to either Excel or CSV. Please note that, due to their sensitive nature, visit notes are not included in this export.

We hope you find these improvements helpful!